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SHIPPING & DELIVERY
Orders may take 2-4 business days to process and 2-3 days to ship. All domestic orders are shipped via USPS priority shipping. No signature is required for delivery. Processing and shipping days do not include weekends.
International Orders: We are not responsible for any international taxes and fees that may be assessed after your purchase is completed.
PRIVACY & SECURITY
Super Training Products LLC does not share or sell any information that is collected during the checkout or account creation process (name/address/phone number/email address). No credit card information is ever stored on our server.
Returns: You have 30 calendar days to return an item from the date it was shipped. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. If the item is part of a combo pack, you must return the entire pack. Please click on "request return" on your account dashboard to request a return, or use the Contact Us page.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. All refunds are subject to a restocking fee, equal to the cost of the return shipping cost.
Contact Us: If you have any questions on how to return your item to us, contact us at [email protected] or call us at 1-530-574-1070.
All items should be hand washed with cold water and air dried. Please do NOT machine wash any of our products.